Ok, I may be wrong and others can chime in and correct it. Sprint sent account to collections, Convergent Outsourcing. I also called convergent and they only collecting on sprint behalf. If you have an account with us, were here to help! Learn more. Stop breaking the law. FTC's website on credit. This is not correct as I owe no one anything or have any debt. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. So, now I'm not sure how to handle this. FAQ. They sent my acc. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. My ultimate goal is to get the collection account off of my credit reports. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Phone calls must be made during "reasonable hours" only. If it is their collection dept., did you try to get them to recall the debt? Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. They are more diverse with the types of debts they collect than most collection agencies. Well start sending you the news you need delivered straight to you. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. I never signed a contract). He said he was looking for Teresa **. Convergent Outsourcing does not accept payment in exchange for credit deletion. Just updating my progress with Convergent. I'm down to one last account, and would like some guidance on how to tackle it. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. More details on software and accessibility are available at WebAIM.org. Quick question! File your review. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. 7 calle 1, Suite 204 Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Were available to help by phone at 1-800-444-8485 or online through our contact form. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. You can enter your email address to have a copy of the chat transcript emailed to you. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. All rights reserved. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Learn more about Convergent Outsourcing or view your account with us online. People would take advantge of it, skip a payment, and get a deletion. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Maryland Residents: This agency is licensed as NMLS ID # 930053. I had new devices on T-Mob so any blacklisting didn't affect me. I called Dish to confirm this and they said they have no record of a debt. Lots 81-82 Street C When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. I know this thread is a few months old but I thought I'd share my experience. This reply is in response to your complaint we received from the CFPB. They say Im past due in the amount of,$1,613.85. I HAVE NEVER OWN A TOYOTA! As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Caller I.D. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Originating in 1950, its current headquarters are in Renton, Washington. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. bureaus (they were only reporting to two). Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. Many factors affect your FICO Scores and the interest rates you may receive. FTC's website on credit. I was told I owed Cox communications 200 dollars from over 5 years ago. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. I would just continue trying and hope to get someone who will delete. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Email. Balance due is 1700. They need to be investigated for fraud!!! I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. We have reviewed the complaint and the related matter. I called the Federal Bureau of Consumer Protection and filed a report. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. I was a month to month plan. This is your right under the FDCPA. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Convergent Outsourcing, Inc. is a debt collection agency. Watch to learn more! So I wonder what step to take to file a claim against this company. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. It believes youre more likely to pay if youre desperate to get rid of it. Will paying sprint remove collection? How do I get them to delete their reporting. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Learn more. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. We appreciate the opportunity to respond to your concerns. They actually are a debt collections agency. All rights reserved. All rights reserved. Consumers love to do business with someone that can admit mistakes and state how they made improvements. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). I got a letter from these people saying that I owe T-Mobile $57.00. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. My tertiary goal is to pay as little as possible. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. It's the only way to shut them down. I am not paying them another dime. Copyright 1997-2023 Ripoff Report. I would discuss with them there was no contract. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. 11/30/2022 3:48 PM. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I confirmed with T-Mobile that my account is 0. If the collections debt is paid there would be nothing to put on the credit. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. They are billing me for something I've never had from them. Convergent Healthcare | 3,323 followers on LinkedIn. Many companies featured on Money advertise with us. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions Sprint sent account to collections, Convergent Outsourcing. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. These people need to be stopped. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Legally they've followed to the letter of the law. Sprint cannot make exceptions to this policy. If they say yes, you have something to fall back on. We sincerely hope this represents a satisfactory resolution to your concerns. Seemed reasonable, but what a scam. Thank you for visiting Convergent Outsourcing to make a payment on your account. The contact details for Convergent Outsourcing are: 800 SW 39th Street. And that my Identy had been stolen last year. Since I paid what I owed to Sprint how can they possibly own this debt? They told me to contact their collections people. They also collect medical debts. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Consumers want to see how a business took care of business. Copyright 1997-2023, Ripoff Report. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I disputed the claim and was told they would confirm with the company before any further actions took place. I have a collections account being reported by "Convergent Outsourcing". I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Re: Sprint sent account to collections, Convergent Outsourcing. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. All rights reserved. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. All business will get complaints. Apparently it's some kind of credit card or something. They stop taking the money out of my account and listed it as a paid debt on my credit report. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Maryland Residents: This agency is licensed as NMLS ID # 930053. I never spoke to them again. Work with Lemberg Law out of Wilton, CT. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". And lastly, seek counsel from a consumer protection attorney for a free consultation. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Within 48 hours it was on my credit report dropping me almost 20 points. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why do these companies have such power to impact your credit so easily. How long does it take for my credit report to update after I make a payment. Paying off a debt marks the debt as paid off. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. So from what I am seeing, either way, Convergent can legally have it on your report. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I will keep you posted on how/if it gets reported this month and going forward. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. The phone number (mine) is unlisted, private. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. However, there may be instances where credit reporting agencies take a few weeks to provide updates. It may not be copied without the written permission of Ripoff Report. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If you have questions or need to make a change to your account. Try to get them to say yes though if possible. You may find that it wont budge, even after you try the strategies above. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. Except when it drops off the credit report. Work with Sprint directly if they still own the debt. It is on my credit report now. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Maryland Residents: This agency is licensed as NMLS ID # 930053. :'(. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. b***@convergentusa.com. Received several calls from this Company. Many factors affect your FICO Scores and the interest rates you may receive. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. - You can ask them if you pay in full right now, will they delete the Convergent collection. If you would like to make payment online instead of over the phone, you may do so on our website. It was easy and if you've been harassed by them you need to do this. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. The agent asked some questions, and at first I thought I was talking with someone from Sprint. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. Convergent Outsourcing and its agents are not credit specialists. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Work out a payment plan. But we can send a letter out showing settled. There, you will be able to submit your phone number to our Do Not Call list. I received a letter from Convergent saying sprint placed my account with their office for collection. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. They told me that I am in debt to Sprint for over $300 We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Who is ED Magedson - Founder, Ripoff Report. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. They said they didnt do that when clearly they did because it is listed as paid on my credit report. These notices included your right to dispute the balance owed. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. If there is no email on file, the consumer will be mailed a copy of their receipt. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. I have an old Sprint account that went into collections via Convergent Outsourcing. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network.